Let’s get you watching.
Choose your device, select your favorite app, and follow the illustrated setup guide. NetGen TV is our recommended app on compatible Android devices.
Look for “Your NetGen TV login details” or “Your NetGen TV trial is ready.” It contains your username, password, expiry and number of simultaneous streams. Check spam or junk if it has not arrived. Your service login is separate from your Shopify customer account.
Choose your device
NetGen TV is preferred on compatible Android devices.
Amazon Fire TV
Fire TV Stick and Fire TV devices that support Android apps.
Choose your app
Android & Google TV
Onn, Chromecast with Google TV, Android TV boxes and more.
Choose your app
Samsung & LG
Set up a compatible player on your Samsung or LG smart TV.
Choose your app
Apple devices
Apple TV, iPhone, iPad and Mac setup options.
Choose your app
Windows
Watch on your Windows desktop or laptop.
Choose your app
MAG & StbEmu
Connect a MAG box or StbEmu using your portal details.
Choose your app
Roku
Add your service to a compatible Roku player.
Choose your app
Formuler
NetGen TV on compatible Android models, or MYTVOnline.
Choose your app
BuzzTV
NetGen TV on compatible Android models, or the built-in player.
Choose your appA little help getting started
Where are my login details?
Check the email address used for your order, including spam and junk. Search for “Your NetGen TV login details” or “Your NetGen TV trial is ready.” Reply to your order confirmation if you still need help.
Do I need a server URL in NetGen TV?
No. Choose Primary and enter your emailed username and password. Other players may ask for the server address from your login email.
My login is not working. What should I check?
Use the service credentials from your email, not your store account password. Check capital letters, extra spaces and expiry. In another player, also check that you selected Xtream Codes and copied the server address exactly.
The app opens, but channels buffer or do not load.
Restart the app and your streaming device. Check the internet connection and try another channel. Make sure you are within the simultaneous-stream limit shown in your email. If the issue continues, send support your device model, app name and the error message.
Does a player license include my service?
No. Some third-party players have their own license or trial. A player license and your NetGen TV service subscription are separate.
Setup Guide
Amazon Firestick
Tutorial for Firestick
Android & Chrome OS
Tutorial for Android Device (Smart TV, android TV box, Chromecast, Phone...)
Samsung & LG
Tutorial for Smart TVs (LG and Samsung)
IOS
Tutorial for IOS (Apple TV, iPhone, iPad, Mac)
Windows
Tutorial for Windows
MAG BOX
Tutorial for MAG box & StbEmulator
ROKU
Tutorial for ROKU
Formuler Box
Tutorial for Formuler
BuzzTV Box
Tutorial for BuzzTV