{"product_id":"netgen-q11-tv-box","title":"NetGen Q11 Premium TV Box","description":"\u003ch2\u003eYour premium NetGen TV experience starts here.\u003c\/h2\u003e\n\u003cp\u003eMeet the \u003cstrong\u003eNetGen Q11\u003c\/strong\u003e: a dedicated TV box that brings together the \u003cstrong\u003eNetGen TV app preinstalled, free remote support, 32 GB of storage, and a programmable TV remote\u003c\/strong\u003e. It is the premium NetGen option for customers who want a prepared device, convenient everyday controls, and a real person to help when they need it.\u003c\/p\u003e\n\u003cp\u003eSettle into your favorite seat. Open NetGen TV. Enjoy having your viewing experience and your support in one place.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThis purchase is for the hardware with the NetGen TV app preinstalled. A NetGen TV service subscription is required and sold separately.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003eFree remote support comes with your Q11.\u003c\/h2\u003e\n\u003cp\u003eQuestions during setup? An app setting you cannot find? Something that needs troubleshooting? NetGen can help you work through it remotely, with your permission. You get practical help from someone who can guide you through the Q11 and NetGen TV experience.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHelp getting started:\u003c\/strong\u003e guidance with setup and finding your way around the app.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHelp when something needs attention:\u003c\/strong\u003e assistance with settings and troubleshooting.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnected assistance:\u003c\/strong\u003e with an internet connection and your authorization, we can connect to the box to help.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGetting help is straightforward:\u003c\/strong\u003e contact NetGen, authorize the remote connection when needed, and let us guide you through the next steps. Free remote support is included with your Q11 purchase.\u003c\/p\u003e\n\u003ch2\u003eNetGen TV is already installed.\u003c\/h2\u003e\n\u003cp\u003eYour Q11 arrives with the NetGen TV app in place, saving you the app installation step. Connect the box to your TV and internet, open NetGen TV, and sign in with your active service account.\u003c\/p\u003e\n\u003cp\u003eBrowse the live TV guide, explore movies and series, find your favorites, and access supported recordings from an interface designed for the television. The gallery and product video show the app running on our Q11, so you can see how its guide and browsing screens are arranged.\u003c\/p\u003e\n\u003ch2\u003eMore room for your TV setup.\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003e32 GB of built-in storage\u003c\/strong\u003e gives you room for apps and recordings where your service and settings support them. The Q11 also includes \u003cstrong\u003e4 GB of memory\u003c\/strong\u003e and runs \u003cstrong\u003eAndroid 14\u003c\/strong\u003e, with an Amlogic S905X4 quad-core processor at its core.\u003c\/p\u003e\n\u003cp\u003eChoose dual-band Wi-Fi for convenient placement or use the built-in Ethernet connection for a wired setup. USB 3.0 and USB 2.0 ports provide additional connection options.\u003c\/p\u003e\n\u003cp\u003e\u003csmall\u003eUsable storage is lower after the operating system and apps. Recording availability and capacity depend on your service, settings, content, and free space.\u003c\/small\u003e\u003c\/p\u003e\n\u003ch2\u003eOne remote for the controls you use every day.\u003c\/h2\u003e\n\u003cp\u003eThe included remote combines a familiar number pad and navigation controls with programmable buttons for your compatible TV's \u003cstrong\u003epower, volume, and input\u003c\/strong\u003e. Program those TV controls once, then use the same remote to navigate your Q11 and handle everyday TV adjustments.\u003c\/p\u003e\n\u003cp\u003e\u003csmall\u003eTV controls require programming and a compatible television.\u003c\/small\u003e\u003c\/p\u003e\n\u003ch2\u003eWhy choose the NetGen Q11?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eA prepared NetGen device:\u003c\/strong\u003e the NetGen TV app comes preinstalled.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHelp is part of the package:\u003c\/strong\u003e free remote support for setup questions and troubleshooting.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoom to do more:\u003c\/strong\u003e 32 GB advertised storage and 4 GB RAM.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConvenient TV controls:\u003c\/strong\u003e programmable power, volume, and input for compatible TVs.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible connections:\u003c\/strong\u003e built-in Ethernet, dual-band Wi-Fi, and USB ports.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you want a dedicated NetGen TV box with personal assistance behind it, the Q11 brings those advantages together in one package.\u003c\/p\u003e\n\u003ch2\u003eQ11 at a glance\u003c\/h2\u003e\n\u003ctable\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eApp\u003c\/th\u003e\n\u003ctd\u003eNetGen TV preinstalled\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eSupport\u003c\/th\u003e\n\u003ctd\u003eFree remote support included\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eStorage\u003c\/th\u003e\n\u003ctd\u003e32 GB eMMC advertised capacity\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eMemory\u003c\/th\u003e\n\u003ctd\u003e4 GB DDR3 RAM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eOperating system\u003c\/th\u003e\n\u003ctd\u003eAndroid 14\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eProcessor\u003c\/th\u003e\n\u003ctd\u003eAmlogic S905X4, quad-core\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eVideo output\u003c\/th\u003e\n\u003ctd\u003eUp to 4K at 60 fps with compatible content, apps, and display\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eNetwork\u003c\/th\u003e\n\u003ctd\u003e2.4 GHz \/ 5 GHz Wi-Fi and built-in Ethernet\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eUSB\u003c\/th\u003e\n\u003ctd\u003eUSB 3.0 and USB 2.0\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eRemote\u003c\/th\u003e\n\u003ctd\u003eIncluded; programmable compatible-TV power, volume, and input\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth scope=\"row\"\u003eService subscription\u003c\/th\u003e\n\u003ctd\u003eRequired; sold separately\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\n\u003ch2\u003eBefore you order\u003c\/h2\u003e\n\u003ch3\u003eIs a NetGen TV subscription included?\u003c\/h3\u003e\u003cp\u003eNo. This is a hardware purchase with the NetGen TV app preinstalled. Your NetGen TV subscription is purchased separately. Preinstallation does not activate a service account.\u003c\/p\u003e\n\u003ch3\u003eWhat do I need to get started?\u003c\/h3\u003e\u003cp\u003eA television with an available HDMI input, an internet connection, and an active NetGen TV service account. Connect the Q11 to your TV and power, connect to Wi-Fi or Ethernet, and open the preinstalled app to sign in.\u003c\/p\u003e\n\u003ch3\u003eCan NetGen help after the box arrives?\u003c\/h3\u003e\u003cp\u003eYes. Free remote support is included. Contact NetGen for assistance with setup, app settings, or troubleshooting. Remote assistance requires an internet connection and your permission.\u003c\/p\u003e\n\u003ch3\u003eCan I record programs?\u003c\/h3\u003e\u003cp\u003eThe app provides access to recording features where supported by your service and configuration. Available recording space depends on free storage and video quality; a fixed number of recording hours is not promised.\u003c\/p\u003e\n\u003ch3\u003eWill every app or program play in 4K?\u003c\/h3\u003e\u003cp\u003eResolution depends on the content, app, service, display, and connection. The Q11's maximum output capability does not guarantee a particular resolution in every app.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNetGen Q11. The app is ready. The help is included.\u003c\/strong\u003e\u003c\/p\u003e","brand":"NetGen","offers":[{"title":"Default Title","offer_id":44388476551246,"sku":null,"price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0602\/7300\/0526\/files\/netgen-q11-hero.png?v=1790269826","url":"https:\/\/netgeniptv.com\/products\/netgen-q11-tv-box","provider":"NetGen","version":"1.0","type":"link"}